Use the links below to answer your questions about stores, orders, returns and more, or contact us directly using the form below.

You may wish to view our FAQs (Frequently Asked Questions) section for quick answers.


We’re rapidly expanding so we’re always on the lookout for great people to join our team. Find out more about each business area and specific vacancies on our Careers page.

Please note, our retail sales team vacancies are dealt with in store. Applications made online will only be considered for vacancies advertised.


The aim of the Paperchase Press Hub is to fully equip you with everything you need to spread the word about Paperchase! Get your hands on the latest news, press releases, loans and product images and if you're visiting us for the first time, get in touch with us to simply have a chat.


As we continue to expand our network of stores and concessions across the globe, we’re always on the lookout for experienced partners who are looking to develop Paperchase as a Franchise or Wholesale partner both in the UK & international markets. To learn more get in touch.


We’re always happy to review your proposals and should there be a suitable opportunity, we’ll get in touch with you. All we ask for in return is that you send us a full proposal including the relevant attachments. Please follow the links below to contact the correct department.


In order to support our customers as best as we can whilst complying with social distancing, we’ve moved our Customer Care online for the moment. If you have a query then please click the 'Contact Us' button below where our Customer Care team will get back to you.

Due to current contact volumes, our reply time is a little longer than usual.

Thank you for your patience and understanding at this time and please stay safe.


If you placed an order on our website and shipped outside of the UK, please check FAQs or contact our dedicated international customer service team clicking on the button below and they will be happy to help you.


Most of your store related questions can be answered using our store finder. Alternatively give your local store a call and they'll be more than happy to help