Want a career with us?
With all things celebration at our core, Paperchase is the (smiley) face of the all the unique moments in people’s lives – bringing joy to the everyday through our innovative and design-led cards, wrap, stationery and gifts, in more than 101 stores across the UK, Channel Islands and Ireland.
Our purpose is to spread a little joy every day… and that’s more than a collection of words; it’s a way of thinking, acting and preparing ourselves for every task we undertake.
Whether you’re just starting out In your career or coming in at the very top, everyone in our business has a voice and everyone can make an impact. So, if you’re a fellow stationery or celebration-lover, looking to join a talented, fun-loving and ambitious team, this could be the company for you.
Current career opportunities
Our Company Culture
If you want to work in an exciting, engaging and fast-paced environment, surrounded by friendly and supportive teams, look no further.
At Paperchase, we’ll champion you to bring your unique best self to work – giving you the opportunity to challenge yourself in new and exciting ways. Here, you can be confident you’ll be accepted and loved for who you are, as we celebrate one another's differences and individual talents.
We are a fun and colourful company, with a passion for creativity and innovation at our hearts.
Our story started in the swinging sixties with two fresh-thinking and bold art and design students who created popping graphic prints and patterns and applied to stationary, wrap and cards. Several decades later, the creative spirit that inspired the start of Paperchase is still going strong at our Paperchase Studios.
The Bits that Make Us, Us
Our purpose is supported by our four brand values:
Be BOLD in our decision making to support our colleagues’ ambitions and our customers’ needs
Be PLAYFUL in our execution and never forget the positivity that defines us
Be FRESH THINKERS committed
to constant improvement
Be KIND to our customers, our
colleagues and our environment on our journey
Life at Paperchase
Life doesn’t start and end at work, and everyone has their own way of doing things. Ensuring we all have a good work-life balance is key to our mission of spreading a little joy every day, which is why we nurture flexibility and autonomy, so you can do your work your way.
When it comes to office hours for our teams in the Support Office, we have a hybrid working model. Each week, you choose which two days you spend at our colourful Paperchase Studio in Farringdon, and on other days, you can work from home (or a coffee shop, or the zoo – it’s your call!).
For our colleagues within our retail stores, we offer a wide variety of contractual hours, that will enable you to find something to suit your individual lifestyle, helping you work around your personal life.
The Paperchase Community
As the makers and shapers of all-things celebration, connecting and collaborating with one another is what we love most.
From monthly socials arranged by our Entertainment Elves, and product design competitions to virtual team hang-outs and quarterly days of business and pleasure, we always find a way to live up to our value of being playful.
The Perks of Paperchase
50% Colleague Discount, plus….
Taking care of you
- The Paperchase Foundation is a hardship fund available to all colleagues
- retailTRUST as a source of independent advice and support for all colleagues
- Flexi-hours working
- Company sick pay
- Access to trained
- Mental Health First Aiders
Looking after your future
- Life Insurance
- Enhanced Pension contributions
- Enhanced Maternity Leave pay
- Study Assistance
- Up-skilling Future Leaders programmes
Other Perks
- Discretionary bonus scheme
- Refer a Friend Bonus Scheme
- Length of Service recognition programme
- Season Ticket Loan
- Professional Subscription
- Pets in Office
Development
KNOW ME
FOCUS ME
INVOLVE ME
DEVELOP ME
For those who are seeking to reach new heights in their professional life, we are here to help you achieve your goals. Our mission? Empowering you to take control of your own career, showing you the path to success and just how to get there.
Being involved is key, which is why we champion our colleagues to be at the heart of everything we do. Our always-on performance reviews focus on getting to know each and every person and understanding what drives and motivates them personally.
Through clear and focused conversations on your development needs, where we give you the opportunity to grow and develop within your roles, we will learn what is important to you, so you can actively be a part of those key activities – including things that go beyond your role such as joining our Diversity and Inclusion team – that will get you
to that next level.
At Paperchase, we are one big team and it always makes us super happy when we see our colleagues move into new roles to enhance their career. Whether it’s in Retail or our Support Office, we are committed to growing our own talent across the business, and appointing opportunities internally where we can.
Our Diversity & Inclusion Partnership
As part of our aim is to spread a little joy every day, we have our Diversity and Inclusion Partnership made up but by both Support Office and Retail colleagues. We know that positivity comes by embracing and celebrating diversity and inclusion. Together we educate paperchasers to be:
- Bold champions of diversity and inclusion regardless of characteristics such as age,
disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion and belief, gender identity and marriage and civil partnership.
- Encourage playful celebration of our strength in each other’s unique best selves.
- Empower fresh-thinking by embracing diversity and inclusion and attracting and developing talented people.
- Value being kind throughout all aspects of our business, promoting creativity and education that enables us all to thrive.
What exactly does the partnership do?
The purpose of the partnership is to improve diversity and inclusivity for
colleagues and customers within all areas of Paperchase – from product and partnerships, charitable contributions, people and policies, and communication and governance. The vision is to empower everyone to use their voice to bring about positive change and to make Paperchase a force for good that reflects the people who work for and love the brand. We are so proud to see the commitment of our colleagues across the business who have formed the D&I Partnership –
growing month on month!
Sustainability
It's never been more important to look after our planet, and we are keen our Paperchaser’s support on our sustainable journey – we love hearing your great ideas that we can bring to life. We are committed to being kind to the environment and have made positive progress across our products and practices over the last few years.
Here's what we've achieved so far!
Keen to be green
We’re starting to reduce and offset our carbon footprint, including by working with more local suppliers. We’re also upping the feel-good factor of your favourite things by making more of our products and packaging recyclable.
Planet-friendly paper
Paper is precious to us and to the planet, which is why all – yes, all! – of our paper products are made from FSC-certified or sustainable sources. We also hug trees to make sure they know how much we appreciate them.
Less plastic is fantastic
We are parting ways with plastic wherever possible across our products, packaging and online deliveries. Our gift cards are now made from paper instead of single-use plastic.
A few words from our Paperchasers
Angela
Multi site Manager
“I joined Paperchase in 2017 as Operations Manager of the then Glasgow Flagship store, managing all things "Back of House". Following a restructure, my role became Assistant Store Manager, which quickly progressed to Store Manager. This was an exciting time as I became much more customer facing and got the opportunity to lead a much bigger team.
In 2020, I was promoted to Dual Site Manager, taking on responsibility for our
Silverburn store, which was around the same time we closed the Flag and relocated to our new site on Buchanan Street. Following the opening of Braehead and Byres Road, so I am now a fully-fledged Multi Site Manager. As well as the day-to-day, I am a Mental Health First Aider and I also support the Studio team
with exciting projects - busy busy!!I love making others happy. It’s a joy getting to know my colleagues on a personal level. I also have this uncanny ability to never forget a face... so, I love surprising a regular customer when I ask them about something we've
chatted about on a previous visit - I think it really makes them feel valued.I love being part of the North Area....it's never a dull moment and there is always a colleague I can reach out to for support or a laugh''
Paul
Finance Business Partner
“I’ve been at Paperchase over 20 years, and what an amazing two decades it’s been! My role is so varied, which is one of my favourite things about working here. It’s great being able to propose new ways of doing things and seeing them come to life.”
Gagz
Cluster Manager
“Having been a ‘Paperchaser’ for over 10 years now, my favourite things about Paperchase are our gorgeous products, our lovely people and what I do in my role. This is what makes my role as Cluster Manager so fruitful as every day I get to experience new challenges, learn new skills, and build better working
relationships with all my peers and teams.”
Angelica
People Administrator
“I have worked at both the Retail and the Support Office side of Paperchase and both experiences have been nothing but positive. My teams have been so supportive and encouraging. Paperchase is a very positive and bubbly place to work in and I always look forward to working every day!”
